
Debt customer survey
BUSINESS PROBLEM
With managing their debt a known problem of our customers we would like to know what help our customers would like.
SOLUTION
Through an in-app survey ask our customers how we can help them manage or reduce their current debt.
ROLE AND RESPONSIBILITIES
Lead Product Designer, responsible for the design and strategic direction/vision of this work alongside the Product Manager.
Survey entry points
Data capture / survey design
Survey data