
David Adam
Head of Product Design
Leading teams that create innovative, strategic, and data-informed design solutions that solve real customer problems and deliver measurable results for the business.
Case Studies

Transforming the TotallyMoney Credit Report
A long-term initiative focused on delivering a data-rich, meaningful, and personalised experience of the TotallyMoney Credit Report and the customer’s financial situation. This aligns with the core principles of our app architecture, aiming to bring customer data to life by clearly explaining both the ‘what’ and the ‘why’ of their current financial status.

Evolving the architecture of the TotallyMoney app
Creating an architecture for the TotallyMoney app experience that allows for scalability and growth, creating an experience that facilitates solutions and content around real customer problems and needs.

Principles: What are they good for?
Creating a set of principles that sets the tone for what, we as the TotallyMoney Product Design Team, want our team and our product to be.

Affordability Insights: Unlocking the secrets of lender decisioning
A feature designed to improve our customers’ chances of being accepted for credit by using their open banking acquired income & transaction data to produce a list of clear & actionable recommendations - highlighting the main ‘good’ and ‘bad’ factors from a lender perspective.

Native POLA
Bringing the Auto Trader private selling process fully inside our iOS and Android apps and optimise the process for those platforms capabilities.

Registration and sign in
Bring the Auto Trader private selling process fully inside our iOS and Android apps and optimise the process for those platforms capabilities.

Save and compare
Bring the Auto Trader private selling process fully inside our iOS and Android apps and optimise the process for those platforms capabilities.

Leads, Leads, Leads
Generate more, valuable leads for our customers from our current consumer base. We will achieve this primarily by encouraging a larger share of consumers to send leads, but also by making it easier for consumers to send multiple leads.

New car: search optimisation
With monetisation of the new car product approaching, we needed to optimise the new car product for conversion from search and generate more leads sent by consumers to our dealer customers.
More work
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